Terms of Service

Please read these terms carefully before using our service. By accessing our website, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing or purchasing from B21 products , you agree to be bound by these Terms of Service. These terms apply to all visitors, creators, and customers who use our platform or digital assets.

2. Use of Service

Our service provides high-quality digital sound overlays for creative projects. You agree to use the site and products only for lawful purposes and in a way that does not infringe on the rights of others.

3. User Accounts

To access your downloads and order history, we use a secure One-Time Password (OTP) system. You are responsible for maintaining the security of the email address or phone number associated with your account. Any activity performed using the OTP sent to your registered contact method will be deemed your own. You agree to provide accurate, current information to ensure the successful delivery of your login codes and digital sound assets.

4. Privacy Policy

We value your creative privacy. Your data is used strictly to process transactions and improve your experience. We do not sell your personal information to third parties.

5. Prohibited Uses

You may not use our sound assets to create competing libraries, resell the raw files, or distribute them on "free" sharing sites. Any attempt to reverse-engineer our digital products is strictly prohibited.

6. Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

7. Payment Terms

All payments are processed securely. By purchasing a product, you agree to pay the specified price. Due to the digital nature of our products, all sales are final once the download link is generated.

8. Shipping and Returns

As a digital products company, we do not ship physical goods. Your products are delivered instantly via email or account download. Because digital assets cannot be "returned," refunds are generally not provided once the file is accessed.

9. Intellectual Property

All product and site content are the exclusive property of B21. Your purchase grants you a license to use the sounds in your creative projects, but ownership of the original audio remains with us.

10. Limitation of Liability

LUT Sound is not liable for any indirect or consequential damages resulting from the use of our products, including but not limited to software incompatibility or project delays.

11. Termination

We reserve the right to terminate your access to our services or revoke your download privileges if we detect a breach of these terms, particularly regarding piracy or unauthorized redistribution.

12. Governing Law

These terms are governed by and construed in accordance with the laws of your operating jurisdiction. Any disputes will be resolved within the local courts of that region.

13. Changes to Terms

We may update these terms to reflect changes in our digital catalog or legal requirements. Continued use of the site after changes are posted constitutes your acceptance of the new terms.

14. Contact Information

If you have questions regarding your license or need technical support with your sound overlays, please contact our support team at [Your Email Address].

Last updated: January 1, 2025